The process for our service is in steps as follows:
1. Customer request for service by contacting Business Development department of Pharma Nueva via  
Tel.: +66 2 625 9696, +66 2 625 9697 or email: service@pharmanueva.com to receive a requisition e-form.
 
2. Customer fills in a requisition e-form and specifies details of the samples, testing methods (e.g., BP, USP, EP, TP, JP, in-house specification) and customer information for cost estimation. 
 
3. Pharma Nueva issues a price quotation to customer. Customer signs the quotation as a confirmation for service. 
 
4. When a sample is ready, customer fills in a sample sending form. Information in a sample sending form will be used in the report document. Pharma Nueva will schedule for a sample pick-up from customer or customer can send a sample directly to Pharma Nueva at the following address.
    Address: Pharma Nueva Co.,Ltd.
       171/1-2 Soi Chokechairuammitr Vibhavadi Rangsit Rd. Bangkok 10900 Thailand.
 
5. Payment method
    5.1. Cheque payment to Pharma Nueva Co.,Ltd.
    5.2. Transfer payment to the following saving bank account.
            Account Name:   Pharma Nueva Co.,Ltd.
            Bank/ branch:     Siam Commercial Bank/ Ratchayothin Branch
            Account no.:       111-2-76599-0
    5.3. In case of transfer payment, please send the copy or scan the transfer document to K. Thanyapat Kamwat, Account Department, Pharma Nueva via
            E-mail: thanyapat .kamwat@pharmanueva.com 
            Tel.: +66 2 625 9695 or Fax: +66 2 276 1543.
 
6. Customer receives an electronic report document via e-mail for review and confirmation. Pharma Nueva will send a hard copy of report document via Thailand postal service.